Reply To: Demo Content for Import Missing

#20446
Althemist
Keymaster

Hello gp,

Our demo can not be imported manually. “Gateway timeout” is not related to the file size. It’s the PHP timeout setting that needs to be increased. You’d probably need to contact your hosting support for assistance.

BTW, if you can see some of the demo images imported to your media library, you may just need to run the import several times until all of them are downloaded from the wordpress.com servers. It happens sometimes on limited hosting environments and that helps.

Do you see the error instantly when you click on the demo import button or it takes some time before the error appear?

Regards,
Dimitar