Reply To: Demo Content for Import Missing

#20467
gp
Participant

Thank you Dimitar for your explanation.

Yes, I am working with my hosting provider. They have maxed out all possible settings for my plan and it is still not successful.

Regarding your question, it takes some time before the error appears. When I check the media folder in wordpress, I see some photos downloaded in there. I will keep trying to click “demo import” multiple times to see if there is any success or progress.

Any other advice you can offer? I may need to ask for a refund I am not able to get this to work, as my hosting plan is a higher tier shared hosting plan and I have been able to import many other themes without issues.

Thanks again for your help so far!