Reply To: Unable to register using “My Account” icon drop down


Hi DarrenT,

It looks like you’re using an older version of the theme that’s not compatible with the latest version of WooCommerce.

Also, it looks like there are quire a lot of plugins on your site, which may create conflicts, especially if not properly configured.

Also, there are some fatal errors in your log, generated in the child theme’s functions.php line 40. The original child theme only consists of 24 lines, so I assume there is some custom function, which may cause the problem.

Hope this helps or leads you in the right direction.



Hello everybody! Please, accept our sincere appologies for the delaeyd support last 2 weeks. One of our team members was diagnosed with Covid-19 and we were isolated without the chance to leave home or access our office. We are now back to work and slowly catching up with delayed support tickets. We expect the queue to be cleared and everything to be back to normal schedule by Monday, 29th of June.

Thank you so much for your patience and understanding.

Best regards,
Althemist team