Reply To: Ptoblem with woo and with posts

#21065
Alex
Keymaster

Hi Bernie,

I’ve looked at your site.
Before going further try clearing all caches from the cache plugins.

Your site has many active plugins and it is really difficult to say where exactly is the problem. In this case the best approach is to deactivate plugins one by one and examine when the symptom will disappear. Please do so and let us know.

Also, We’ve noticed that you are using the child theme. Do you have any custom code in there? This could be the reason too.

We understand that this can be frustrating, but this is the way to go in this case.

Regards,
Alex

IMPORTANT!!!

Hello everybody! Please, accept our sincere appologies for the delaeyd support last 2 weeks. One of our team members was diagnosed with Covid-19 and we were isolated without the chance to leave home or access our office. We are now back to work and slowly catching up with delayed support tickets. We expect the queue to be cleared and everything to be back to normal schedule by Monday, 29th of June.

Thank you so much for your patience and understanding.

Best regards,
Althemist team
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