Reply To: Countdown translation


Hello Ivan,

Can’t really tell as that user never gave us any feedback. We will try on our environment, but basically I already gave you the steps. Other clients provide admin access on much bigger websites, so that should not be a problem. If what we proposed doesn’t work, we must check what else could be wrong, and that can’t happen without access. We are here trying to help, not to brake your site or steal information. 🙂


Hello everybody! Please, accept our sincere appologies for the delaeyd support last 2 weeks. One of our team members was diagnosed with Covid-19 and we were isolated without the chance to leave home or access our office. We are now back to work and slowly catching up with delayed support tickets. We expect the queue to be cleared and everything to be back to normal schedule by Monday, 29th of June.

Thank you so much for your patience and understanding.

Best regards,
Althemist team