Reply To: Some problems

#21112
Althemist
Keymaster

Hello chalda,

1. Not really sure what do you mean. Could you, please provide a working link where we can see the problem “live”? Also, please remove your custom code, so we can see the real situation.

2. There are no string that are not translatable. However, be advised that some of the strings would come from the theme, while other strings are located in the theme plugin (BabyStreet plugin) – the blog breadcrumbs are part of the theme, while the woocommerce breadcrumbs are using a different structure and part of the theme plugin.

3. I am afraid we don’t keep Photoshop files when the theme developments is finished, so we don’t have them. The theme is mostly designed “in the browser” after the initial concept is created, so we don’t keep work files for banners and design elements.

Regards,
Dimitar

IMPORTANT!!!

Hello everybody! Please, accept our sincere appologies for the delaeyd support last 2 weeks. One of our team members was diagnosed with Covid-19 and we were isolated without the chance to leave home or access our office. We are now back to work and slowly catching up with delayed support tickets. We expect the queue to be cleared and everything to be back to normal schedule by Monday, 29th of June.

Thank you so much for your patience and understanding.

Best regards,
Althemist team
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