Reply To: WPBaker not installing

#21119
Althemist
Keymaster

Hello Lucy,

this time I can’t install it too. I can’t really tell what’s the reason as it looks like your installation is quite messy. You have plugins and addons from the Avada theme, also you have a the USers switching plugin, which is a real nightmare as it may destroy your user roles database tables.

However, the most probable reason in my opinion is that your server simply doesn’t meet the WordPress and WooCommerce requirements. Your site is running on PHP v. 5.6.40 while the minimum required version is 7.0 and the recommended one is min. v. 7.2

Regards,
Dimitar

IMPORTANT!!!

Hello everybody! Please, accept our sincere appologies for the delaeyd support last 2 weeks. One of our team members was diagnosed with Covid-19 and we were isolated without the chance to leave home or access our office. We are now back to work and slowly catching up with delayed support tickets. We expect the queue to be cleared and everything to be back to normal schedule by Monday, 29th of June.

Thank you so much for your patience and understanding.

Best regards,
Althemist team
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