Reply To: Header Account Icon


Hello Lucy,

We are checking this now and will let you know as soon as possible. However, please note that even if it worked, it’d be absolutely unusable in the header, as your custom form is too long and it will be cut (not fully visible, as the login screen in the header can’t be bigger than the window height (it’s fixed and not scrollable).

As for the problem in question, most probably Dokan system is checking if it’s the account page and adds the content with AJAX, so if the form exists on other pages it’s just ignored.



Hello everybody! Please, accept our sincere appologies for the delaeyd support last 2 weeks. One of our team members was diagnosed with Covid-19 and we were isolated without the chance to leave home or access our office. We are now back to work and slowly catching up with delayed support tickets. We expect the queue to be cleared and everything to be back to normal schedule by Monday, 29th of June.

Thank you so much for your patience and understanding.

Best regards,
Althemist team