Reply To: Header (top) menu disappeared


Hello shayan78,

We have checked this on our environment and it doesn’t seem to be a bug. If the menu is still there in the admin, most probably you have accidentally disabled the menu position (Top Left Menu and Top Right Menu).

Check under Appearance > Menus > Manage Locations if the Correct position is assigned for both menus.

Also, please note that the menus must be edited under Appearance > Menus and not under Appearance > Customize > Menus.

Hope this helps.

If the problem persists, please provide temporary admin access to your site, so we can check what could be wrong.



Hello everybody! Please, accept our sincere appologies for the delaeyd support last 2 weeks. One of our team members was diagnosed with Covid-19 and we were isolated without the chance to leave home or access our office. We are now back to work and slowly catching up with delayed support tickets. We expect the queue to be cleared and everything to be back to normal schedule by Monday, 29th of June.

Thank you so much for your patience and understanding.

Best regards,
Althemist team