Reply To: DEMO CANNOT IMPORT

#21862
Althemist
Keymaster

Hi phatnth,

It would only depend on your hosting server settings and connection speed between your server and the WordPress CDN. Unfortunately, this is not theme related. Here are the minimum recommended PHP settings for successful import:

   max_execution_time 90
    memory_limit 128M
    post_max_size 32M
    upload_max_filesize 32M

More information here:

Recommended server settings to install premium themes

You can check your current server settings under WooCommerce > Status page

Regards,
Dimitar

IMPORTANT!!!

Hello everybody! Please, accept our sincere appologies for the delaeyd support last 2 weeks. One of our team members was diagnosed with Covid-19 and we were isolated without the chance to leave home or access our office. We are now back to work and slowly catching up with delayed support tickets. We expect the queue to be cleared and everything to be back to normal schedule by Monday, 29th of June.

Thank you so much for your patience and understanding.

Best regards,
Althemist team
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