Resolved2 Pages That Won't Show All the Way

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #18561
    RMac
    Participant

    I have two pages on my site that will not show the full page. Even when you scroll, it only shows a half page at a time. I’m using the rigid marketplace theme.

    What can I do to fix this?

    #18581
    Althemist
    Keymaster

    Hello RMac,

    We can’t just guess what could be wrong. At least provide a link to those pages, so we can take a look.

    Regards,
    Dimitar

    #18585
    RMac
    Participant
    This reply has been marked as private.
    #18701
    Althemist
    Keymaster

    Hello RMac,

    sorry for the late reply.

    We have just checked your site and everything looks fine with the scroll.

    However, there are some problems with tabs on your vendor dashboard. These were fixed long time ago, but it looks like you’re using a really old version of the theme. You’d need to update the theme all it’s plugins (including the Rigid plugin) and everything should be OK.

    On the second link there is something breaking the profile images, but we can’t really tell what’s causing it. It’s definitely not theme related. Probably a plugin, or some customization related to profiles.

    Regards,
    Dimitar

    #18715
    RMac
    Participant

    Hello!

    Thank you. I just updated the theme and all its plug ins and my vendor tabs still do not work.

    I’m glad you mentioned that because I was about to ask about it.

    What else can I do to get them working?

    #18728
    Althemist
    Keymaster

    Hello RMac,

    Your site is still using Rigid version 5.1.3 while the actual theme version is 5.4.2.

    Your site is 7 versions behind the latest theme version!

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AlThemist

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