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In Progress404 error on all pages

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • February 4, 2021 at 3:09 pm #28697
    thinkovate
    Participant

    Hi team,

    I really liked the Rigid theme on the demo, but I am facing some issues while installing the theme.

    I have installed and set up WooCommerce and WP Marketplace, however while importing the demo content, all pages are giving a 404 error. I presume the issue is related to permalinks however I am not able to save changes to permalink too.

    February 5, 2021 at 12:28 pm #28725
    Althemist
    Keymaster

    Hello thinkovate,

    Could you please, provide temporary admin access to your site, so we can check what could be wrong?

    February 5, 2021 at 1:33 pm #28732
    thinkovate
    Participant
    This reply has been marked as private.
    February 5, 2021 at 2:43 pm #28734
    thinkovate
    Participant
    This reply has been marked as private.
    February 8, 2021 at 10:49 am #28759
    thinkovate
    Participant
    This reply has been marked as private.
    February 9, 2021 at 6:33 pm #28781
    Althemist
    Keymaster

    Hello thinkovate,

    The username and password provided are not correct. Also, leaving a 1-star rating for a problem that’s clearly not theme related, but caused by server settings doesn’t help (at all)!

    February 9, 2021 at 7:50 pm #28801
    thinkovate
    Participant

    I am sorry I had tried resetting the server so the user was deleted. Please try the same credentials again.

    How is an issue not theme related when 3 other themes do not cause the same issue with the same server settings? I really want to change my rating to 5 since the website looks perfect in the demo but just doesn’t work on other systems. All php.ini variables are set as per the recommended values. It’s WordPress on LAMP stack running on Ubuntu 20.04. Kindly help me resolve my issue and I will change my rating. I had to give a 1 rating only because there was no update and the project is time critical.

    February 10, 2021 at 11:37 am #28811
    Althemist
    Keymaster

    It is 100% NOT theme related. It looks like you are hosting the WordPress installation on your own server and it’s not properly configured to run WordPress. The site works fine when the “pretty URLs” are disabled which means either you don’t have the mod_rewrite module OR you have enabled the safe mode OR both.

    I’d suggest trying on a real web server, that is properly configured for WordPress requirements.

    As we don’t know your LAMP configuration, the best option would be to try on a clean installation on real web based server. You can also try XAMP, as it’s default settings are closer to a real web environment.

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Rigid - WooCommerce Theme for WCFM Multi Vendor Marketplaces and single shops
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