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  • #19592
    AugustMoonTea
    Participant

    Hi, there!

    When one of my friends tried to open the website from Instagram, it didn’t work and showed her the ‘404 page not found’ message. I then tried it on my phone too. It still didn’t work. Is there anyway we can fix this?

    Thank you very much.

    Kind regards
    Estelle

    #19593
    AugustMoonTea
    Participant
    This reply has been marked as private.
    #19628
    Althemist
    Keymaster

    Hello Estelle,

    I’d suggest checking your instagram shop settings and/or consult with the instagram shop plugin support team, as this is not theme related. Unfortunately, this is not something we can help with.

    Regards,
    Dimitar

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AlThemist

AlThemist

sales 14059, followers 703
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IMPORTANT!!!

Hello everybody! Please, accept our sincere appologies for the delaeyd support last 2 weeks. One of our team members was diagnosed with Covid-19 and we were isolated without the chance to leave home or access our office. We are now back to work and slowly catching up with delayed support tickets. We expect the queue to be cleared and everything to be back to normal schedule by Monday, 29th of June.

Thank you so much for your patience and understanding.

Best regards,
Althemist team
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