ResolvedAdmin cant add all details of product (creating of new product)

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #16953
    dmrlfatih
    Participant

    Hello,

    i have 2 administrator on my web site. First one can add products but second one can add only title and description. Both accounts are admin and if i create new admin accounts they can see only title and description not all product details can be filled.

    #16954
    dmrlfatih
    Participant
    This reply has been marked as private.
    #16957
    Althemist
    Keymaster

    Hi dmrlfatih,

    Make sure the second admin user role is really “Adminstrator” and not “Shop Manager”, as it looks like not only he can’t edit products, but also most of the admin menus are not available.

    If it’s role is really set to be Administrator and the problem persists, try using a plugin like “Reset User Role Capabilities”.

    Anyways, this is definitely not theme related, so we can only provide some guessing here.

    Може да ни предоставите временен админ достъп, за да проверим и ние къде би могъл да е проблем, макар че това излиза извън рамките на стандартния съпорт.

    Поздрави,
    Димитър

    #16959
    dmrlfatih
    Participant
    This reply has been marked as private.
    #16960
    Althemist
    Keymaster

    А, ако изключите плъгина, който крие менютата за втория админ? Най-вероятно причината е в него, защото редактира ролята на потребителя и правата и.

    Освен това е крайно лоша идея да сменяте имената на плъгините (WooCommerce, Rigid Plugin etc.). Това може да доведе до голям брой непредвидими последици.

    #16962
    dmrlfatih
    Participant

    Благодаря ви

    Проблемът беше свързан с plugin

Viewing 6 posts - 1 through 6 (of 6 total)

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