ResolvedAttribute not visible inside filter

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  • This topic has 9 replies, 2 voices, and was last updated 1 month ago by Alex.
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  • #37857
    aiyub.panara
    Participant

    Hello,

    I have created a custom page and added a WooCommerce product shortcode with a specific category and attribute. However, the filter is only displaying the product category, and attributes such as brand, color, and size are not visible.

    #37882
    Alex
    Keymaster

    Hello aiyub.panara,

    Which shortcode exactly you are using? Because the WooCommerce “Product” or “Products” shortcodes doesn’t have category and attribute selection.
    Also make sure the products you are listing has different attribute values. If they have same attribute values, there is nothing to filter them for.

    Regards,
    Alex

    #37899
    aiyub.panara
    Participant

    Hello,

    We are using following shortcode:
    [products columns="4" attribute="gender" terms="baby-boy, boy" tag="clothes" orderby="date"]

    Also, all the filters are showing in our product page, Like color, Size, Branch, Gender, Category etc.

    But on custom product show only Category filter, and all products have all attribute.

    #37918
    Alex
    Keymaster

    Hello aiyub.panara,

    You can send us temporary admin account and we will check. Please use the “Set as private reply” option.

    Regards,
    Alex

    #38079
    aiyub.panara
    Participant

    Any update on this?

    #38080
    aiyub.panara
    Participant

    Additionally, I wanted to bring to your attention that your support form is not functioning properly. I have been unable to send a message from here, despite multiple attempts since yesterday.

    #38276
    aiyub.panara
    Participant

    Hi , My support forum is open last 6 moth but still we are waiting for your response

    #38290
    Alex
    Keymaster

    Hello aiyub.panara,

    Really sorry for the long delay.

    Last time I asked you for a temporary admin account so we can check exactly what you mean under custom product page. There is nothing we can do if we don’t know the details.

    So please send us the account and link with detailed explanation of the issue.

    Please use the “Set as private reply” checkbox to keep the credentials private.

    Regards,
    Alex

    #38309
    aiyub.panara
    Participant

    Hi Alex, thanks at least you replied.

    Due to your delayed response, I have removed my custom page. Furthermore, we have shared account details multiple times on your support forum.

    Another question I have is about setting up a sidebar on the shop page. I used the widget “Product Categories,” but it is not showing up in the search list.

    #38328
    Alex
    Keymaster

    Hello aiyub.panara,

    The “Product Categories” is an WooCommerce widget and when using the block based widget UI it is not displayed any more, even under “legacy widgets” section.
    It was replaced by “Product Categories List” block.

    In order to use the old widget you can install and activate the “Classic Widgets” plugin

    Regards,
    Alex

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