ResolvedAutomatically directing to checkout

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  • Author
    Posts
  • #31406
    yoppa.ch
    Participant

    When our customers click the order button, where can we activate the pop-up that automatically directs you to checkout like on your promotional website?

    #31416
    Althemist
    Keymaster

    Hi yoppa.ch,

    That’s actually not the checkout. It’s the cart module. It’s enabled by default, so most probably have it disabled manually OR the cart page is not set properly.

    First check under WooCommerce > Settings > Advanced if the cart and checkout pages are properly set.

    If everything is OK, go to Theme Options > Shop and make sure the automatic cart popup is enabled.

    That’s it.

    If the problem persists, you can give us temporary admin access, so we can check what could be wrong with your configuration (just don’t forget to mark the “Set as private reply” checkbox when sending admin credentials)

Viewing 2 posts - 1 through 2 (of 2 total)

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