[adjoyventures]

Hi, I have installed the marketplace demo but;

1. The homepage isn’t displaying the big search bar as in the demo page (https://rigid.althemist.com/wc-marketplace/). Here’s my homepage screenshot: (https://prnt.sc/1xmeiet). How do I restore the search bar on it?
2. I noticed that your demo only installed WC-Marketplace demo pages and not WC-Vendors which I’d like to work with, is there a way I can get WC-Vendors demo installed on my website if I don’t wanna work with WC-Marketplace?
3. I’d like to install the Forum demo (https://rigid.althemist.com/forums/) on my website as well. How do I have it as one of the pages on my website using same demo?

Kindly help treat these requests as urgent as possible.

 

Thank you

[Althemist]

Hi adjoyventures,

1. I am afraid we can’t just guess what could be wrong by looking at a picture/screenshot. Please, provide a working link to your site and temporary admin access, so we can check what could be wrong.

2. Yes, you can import the demo without WC MArketplace. After that just install WC Vendors and configure the vendor dashboard and vendor registration pages.

3. I am afraid you can’t install 2 demos on single installation. However, you just need to install the bbPress plugin and configure it’s pages.

[adjoyventures]

This reply has been marked as private.

[adjoyventures]

I know I can import the demo through the localhost as well, the copy the forum page using xml, but forum demo is not showing on the demo page

[Althemist]

Hi adjoyventures,

It looks like not all demo data is imported on your site. Also, there are missing theme functionalities on your site. It’s possible that your security plugin is blocking something, but can’t be 100% sure.

Can we try to import the demo data again? (you may lose some custom content if you have any)

[adjoyventures]

Kindly go ahead and do the import again as this is a new project nothing much has been done already.

[Althemist]

We are trying to solve the problem, but you gave us a temporary account with no password, so we don’t have full rights. Could you please reset the installation and give us real Administrator account?

[adjoyventures]

I don’t like this type of delay tactics you guys employ here, the temporary login given to you has full right/privileges as an administrator without any restrictions whatsoever.
This is the first time I’m hearing this!

How many days shall we spend on resolving simple issues like this? Just going back and forth without producing result.

[adjoyventures]

This reply has been marked as private.

[Althemist]

Hello adjoyventures,

We do not use any “delay tactics”. The access given with the “Temporary Login Without Password” plugin doesn’t provide FULL access to all WordPress features and pages.

However, we have found the reason for the errors. You have tried to rename the theme and it’s child theme, so some of the theme features wouldn’t work and the import can’t be fully finished.

Unfortunately, we can’t really help with modified versions of the theme. Our support only covers the original theme.

Also, please note that the theme is copyrighted product and you can’t change it’s name and author data.

[adjoyventures]

I will try and revert back to the original theme, then import the demo again to see the difference.

Thank you

[adjoyventures]

I have reverted to the original theme and everything imported successfully, however, I noticed that not all demos were displayed and I’m unable to import the forum demo locally (using Localhost).

I only need this to use the forum page only.

The previously shared login credentials still work fine incase you need to check something on the website again.

Thank you

[Althemist]

Hi adjoyventures,

There is no bbPress installation on the marketplace demo. It’s only shown on the main demo. However, it works the same way. You just need to activate and configure the plugin.

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