ResolvedBroken logo in print page

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #21625
    vdseign
    Participant

    Hi,

    When I press “print” on an order confirmation page, the logo link seems broken – how will I be able to fix this issue. Please find the link below.

    #21626
    vdseign
    Participant
    This reply has been marked as private.
    #21631
    Althemist
    Keymaster

    Hello vdseign,

    Not really sure what do you mean. Where do you “press print”? In the browser menu? We have tested your site and the logo looks fine in print mode.

    Regards,
    Dimitar

    #21637
    vdseign
    Participant

    Hi,

    You will only see the print button once you have made an order, and go to account page > orders:

    https://pasteboard.co/3e23881e-fa76-436e-b3c9-4257d66f5ed0
    https://i.ibb.co/Cz9spb7/Pasted-Graphic-3.png

    Thanks,

    #21636
    vdseign
    Participant
    This reply has been marked as private.
    #21635
    vdseign
    Participant
    This reply has been marked as private.
    #21644
    Althemist
    Keymaster

    Hello vdseign,

    We can’t test it, as can’t make a real purchase on your site. Also, this looks like a third-party plugin feature. There is no such button in the original WooCommerce, so we can’t really tell what the problem could be. You should probably ask the plugin developers about this.

Viewing 7 posts - 1 through 7 (of 7 total)

You must be logged in and have valid license to reply to this topic.

License required for any item belonging to this account
AlThemist

AlThemist

sales 14065, followers 703
Login and Registration Log in · Register
IMPORTANT!!!

Hello everybody! Please, accept our sincere appologies for the delaeyd support last 2 weeks. One of our team members was diagnosed with Covid-19 and we were isolated without the chance to leave home or access our office. We are now back to work and slowly catching up with delayed support tickets. We expect the queue to be cleared and everything to be back to normal schedule by Monday, 29th of June.

Thank you so much for your patience and understanding.

Best regards,
Althemist team
close-link