ResolvedCant access my website

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #36316
    store
    Participant

    This is the error that keeps occurring, i can send you a error log so you can see where things are going wrong i seem to have just child Zass installed and when i try to install/activate Zass 2.7.0 doesn’t seem to allow me to and every time i install a supported plugin WP bakery it has this critical error.

    This is the error my website gives:
    Warning: The magic method Vc_Manager::__wakeup() must have public visibility in /home/crystalc/public_html/wp-content/plugins/js_composer/js_composer.php on line 221

    Warning: The magic method Zass_Transfer_Content::__wakeup() must have public visibility in /home/crystalc/public_html/wp-content/themes/zass/incl/ZassTransferContent.class.php on line 94

    Fatal error: Unparenthesized a ? b : c ? d : e is not supported. Use either (a ? b : c) ? d : e or a ? b : (c ? d : e) in /home/crystalc/public_html/wp-content/plugins/js_composer/include/classes/editors/class-vc-frontend-editor.php on line 644
    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Learn more about troubleshooting WordPress.

    https://www.crystalcandy.co.za/wp-admin/

    #36321
    Althemist
    Keymaster

    Hello store,

    It looks like there is something completely wrong with your WP installation. It’s definitely not theme related. May be you made some changes, updated something?

    The best option in this case is to ask your hosting support to restore a backup from the last moment it worked fine.

    #36331
    store
    Participant

    Hi There_ *URGENT*

    I restored to two previous backups and they are all showing errors I deactivated all the plugins and the Zass plugin gave me an error,
    If you could please reinstall WordPress and the theme so i can add my backup back on, please I really need this to work, we have already been offline with recurring issues, I know you have

    I do have an updraft backup that I can reinstall if you could please assist me with getting my website back up. This is the error displayed

    Plugin containing the Zass theme functionality

    Version 1.3.0 | By theAlThemist | Visit plugin site
    This plugin failed to load properly and is paused during recovery mode.

    An error of type E_ERROR was caused in line 188 of the file /home/crystalc/public_html/wp-content/plugins/zass-plugin/zass-plugin.php. Error message: Uncaught Error: Call to undefined function zass_get_option() in /home/crystalc/public_html/wp-content/plugins/zass-plugin/zass-plugin.php:188 Stack trace: #0 /home/crystalc/public_html/wp-includes/class-wp-hook.php(308):

    #36335
    store
    Participant

    Hi,

    Please could you get back to me about why the plugin has that issue, and how i can replace it!

    #36336
    store
    Participant

    Hi,

    Please get back to me about why the plugin has that issue, and how I can replace it or fix it!
    I haven’t gotten a reply yet!

    #36388
    Althemist
    Keymaster

    Hi store,

    Sorry for the late reply.

    Unfortunately, there is nothing we can do on our end. There are no changes in the theme and everything works absolutely fine on our end with latest WordPress and WooCommerce.

    Check your server and make sure you didn’t upgrade PHP for example to an unsupported version (e.h. PHP 8+)

Viewing 6 posts - 1 through 6 (of 6 total)

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