ResolvedCan't add subscription products to the cart

This topic contains 3 replies, has 2 voices, and was last updated by  Althemist 3 months, 1 week ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #14332

    jiafeng.ji
    Participant

    I created three subscription products in my store. But I found that I can’t add it to the cart successfully in the single product page when I click ‘Subscribe Now’ button. The cart is still empty no matter how I try to add the subscription products. Please check it and fix it for me.

    You already have an admin account in my store (www.sanbeet.com):keymaster@aithemist.com

    #14334

    jiafeng.ji
    Participant
    This reply has been marked as private.
    #14336

    jiafeng.ji
    Participant

    This issue occurs when I tried to add it to the cart from the quick look product page as well.

    #14351

    Althemist
    Keymaster

    Hello jiafeng.ji,

    subscription products, grouped products and products with add-ons can’t be used with AJAX enabled on single product page. You’d need to disable the option in Theme Options > Shop tab.

    Regards,
    Dimitar

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in and have valid license to reply to this topic.

License required for any item belonging to this account
AlThemist

AlThemist

sales 12277, followers 686
Login and Registration Log in · Register