ResolvedCan't add subscription products to the cart

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  • #14332
    jiafeng.ji
    Participant

    I created three subscription products in my store. But I found that I can’t add it to the cart successfully in the single product page when I click ‘Subscribe Now’ button. The cart is still empty no matter how I try to add the subscription products. Please check it and fix it for me.

    You already have an admin account in my store (www.sanbeet.com):keymaster@aithemist.com

    #14334
    jiafeng.ji
    Participant
    This reply has been marked as private.
    #14336
    jiafeng.ji
    Participant

    This issue occurs when I tried to add it to the cart from the quick look product page as well.

    #14351
    Althemist
    Keymaster

    Hello jiafeng.ji,

    subscription products, grouped products and products with add-ons can’t be used with AJAX enabled on single product page. You’d need to disable the option in Theme Options > Shop tab.

    Regards,
    Dimitar

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AlThemist

AlThemist

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