In ProgressCart currency issue

This topic has 13 replies, 3 voices, and was last updated 3 years, 3 months ago by Alex.

Viewing 14 posts - 1 through 14 (of 14 total)

Author
Posts
December 8, 2019 at 9:25 pm #20248
Mivel
Participant
Hi, we have a multicurrency shop set up and default currency is set to EUR (used on english version) and secondary to RSD (used on Serbian version). However, when someone clicks “Add to cart” on Serbian version, the cart pop-up displays the price in EUR. I’ll provide the screenshot which will help clarify the issue.
December 8, 2019 at 9:26 pm #20249
Mivel
Participant
This reply has been marked as private.
December 9, 2019 at 9:27 am #20271
Althemist
Keymaster
Hello Mivel,
this looks like a compatibility problem. Which plugin you use for multicurrency?
Regards,
Dimitar
December 9, 2019 at 10:44 am #20284
Mivel
Participant
This reply has been marked as private.
December 11, 2019 at 2:51 pm #20313
Althemist
Keymaster
Hello Mivel,
The theme was optimized and tested numerous times to work with WPML flawlessly. Our team is checking this scenario at the moment and we will let you know what we found as soon as possible.
Could you, please check if the same happens when you disable the cart in header and enable it as a standard woocommerce widget in sidebars?
Leaving the topic status “In progress” for now.
Regards,
Dimitar
December 12, 2019 at 5:51 am #20329
Mivel
Participant
This reply has been marked as private.
December 12, 2019 at 5:53 am #20330
Mivel
Participant
This reply has been marked as private.
December 13, 2019 at 1:38 pm #20360
Althemist
Keymaster
Hello Mivel,
Our dev team is still trying to replicate and diagnose the problem with WPML. Our lead developer Alex will be in touch, probably later today.
As for the expired support period (the license would never expire) – I am afraid this is not something we can control. Our system is directly connected with the Envato API and they limit the access to support automatically. Of course we will provide help and solution (if it turns to be theme related), but you wouldn’t have access to the forums without a valid support extension and this is the only place where we can provide help.
Regards,
Dimitar
December 13, 2019 at 4:22 pm #20371
Alex
Keymaster
Hello Mivel,
It is really a strange problem, which we face for first time and i couldn’t replicate it. So could you please send us temporary admin account so we can check?
Thanks,
Alex
December 13, 2019 at 8:32 pm #20372
Mivel
Participant
This reply has been marked as private.
December 14, 2019 at 2:59 pm #20379
Alex
Keymaster
Thanks,
Looking on the issue now. Will let you know.
Regards,
Alex
December 14, 2019 at 4:04 pm #20380
Alex
Keymaster
Hello Mivel,
I’ve looked at your set up and see that all plugins and the theme are not updated from a long time.
They are all from May – June 2019.
Please updated everything and try again.
Regards,
Alex
December 16, 2019 at 1:45 pm #20401
Alex
Keymaster
Hello Mivel,
Sorry for the delay, we were able to reproduce the issue and currently working on it.
Will let you know when it is fixed.
Regards,
Alex
December 16, 2019 at 3:01 pm #20403
Alex
Keymaster
Hello Mivel,
Thanks for your patience and thanks for reporting this.
It appeared actually to be known issue with multicurrencies in WooCommerce Multilingual and all kind of AJAX calls. You can check here: https://wpml.org/forums/topic/mini-cart-not-showing-correct-currency/
Those issues will be resolved partially by updating all WPML plugins to its latest versions and partially by our next update.
After updating all WPML plugins please do following:
Go to WPML -> Languages -> Activate the Ajax cookie.- > Save the changes.
So, expect our update in the next few days, until the end of the week.
Regards,
Alex
Author
Posts