ResolvedCheckout page
- This topic has 5 replies, 2 voices, and was last updated 2 years, 8 months ago by
Althemist.
- AuthorPosts
- September 11, 2020 at 3:58 pm #25659
MrL
ParticipantIn the checkout page under additional information, shop is appearing, I want the checkout page to be clean without shop under it. How can I remove it? Did I set it up somewhere in the settings? as I do not see this problem in your demo.
https://prnt.sc/ufk2pjSeptember 11, 2020 at 4:57 pm #25662MrL
ParticipantAlso after purchase the item I want to get this result https://babystreet.althemist.com/checkout/order-received/3679/
But on my page, I get again this view https://prnt.sc/ufk2pjc just without additional information tab.September 11, 2020 at 9:01 pm #25665MrL
ParticipantI have problem with stripe payment system in checkout page.
https://prnt.sc/ufp93s
When you choose to pay via Stripe it does not show tabs where you have to enter credit card details.After I hit Place order I get error Payment processing failed. Please retry. because there was no data.
But then stripe card tabs appear where you can enter information and its working.
https://prnt.sc/ufp9ezI tried 3 different plugins.
September 13, 2020 at 12:08 pm #25680Althemist
KeymasterHello MrL,
It looks like your default WooCommerce page are not properly set. May be your checkout page is also set to be used as a shop page (WooCommerce > Settings > Products). This is not theme related. Navigate to WooCommerce > Settings > Advanced and make sure all pages are properly set there as well as the main shop page under WooCommerce > Settings > Products.
For the Stripe payment method – we can’t tell what could be wrong by looking at a partial screenshot. Most probably your payment methods are not properly set OR there is a JS error on your checkout page (probably caused by the other problem with default pages).
Regards,
DimitarSeptember 13, 2020 at 12:49 pm #25701MrL
ParticipantYes, it was a configuration problem, thanks.
But I change it to check out the page because it was redirecting me to that page when I was hitting the checkout. But maybe at that moment setting in the advanced tab was yet not correct.Also, I can’t send a private reply to you here. I get this error: ERROR: Duplicate reply detected; it looks as though you’ve already said that.
Also, there is no search option in this forum, so I can’t find if anyone had the same issue. It will save you time.
Search in the top menu its for a blog post as I understand.
All problems are gone and everything looks fine with the check out page.
Thank you.
September 14, 2020 at 3:23 pm #25719Althemist
KeymasterHello MrL,
there is a search bar for the forums on the top of the main forum page here:
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