ResolvedCheckout page

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #25659
    MrL
    Participant

    In the checkout page under additional information, shop is appearing, I want the checkout page to be clean without shop under it. How can I remove it? Did I set it up somewhere in the settings? as I do not see this problem in your demo.
    https://prnt.sc/ufk2pj

    #25662
    MrL
    Participant

    Also after purchase the item I want to get this result https://babystreet.althemist.com/checkout/order-received/3679/
    But on my page, I get again this view https://prnt.sc/ufk2pjc just without additional information tab.

    #25665
    MrL
    Participant

    I have problem with stripe payment system in checkout page.
    https://prnt.sc/ufp93s
    When you choose to pay via Stripe it does not show tabs where you have to enter credit card details.

    After I hit Place order I get error Payment processing failed. Please retry. because there was no data.
    But then stripe card tabs appear where you can enter information and its working.
    https://prnt.sc/ufp9ez

    I tried 3 different plugins.

    #25680
    Althemist
    Keymaster

    Hello MrL,

    It looks like your default WooCommerce page are not properly set. May be your checkout page is also set to be used as a shop page (WooCommerce > Settings > Products). This is not theme related. Navigate to WooCommerce > Settings > Advanced and make sure all pages are properly set there as well as the main shop page under WooCommerce > Settings > Products.

    For the Stripe payment method – we can’t tell what could be wrong by looking at a partial screenshot. Most probably your payment methods are not properly set OR there is a JS error on your checkout page (probably caused by the other problem with default pages).

    Regards,
    Dimitar

    #25701
    MrL
    Participant

    Yes, it was a configuration problem, thanks.
    But I change it to check out the page because it was redirecting me to that page when I was hitting the checkout. But maybe at that moment setting in the advanced tab was yet not correct.

    Also, I can’t send a private reply to you here. I get this error: ERROR: Duplicate reply detected; it looks as though you’ve already said that.

    Also, there is no search option in this forum, so I can’t find if anyone had the same issue. It will save you time.

    Search in the top menu its for a blog post as I understand.

    All problems are gone and everything looks fine with the check out page.

    Thank you.

    #25719
    Althemist
    Keymaster

    Hello MrL,

    there is a search bar for the forums on the top of the main forum page here:

    https://althemist.com/forums/

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AlThemist

AlThemist

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