ResolvedCheckout page reloading

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #30917
    artweb.frog
    Participant

    Hi! I have a strange problem. When I try to complete an order on my site the checkout page refresh itself.
    I add to my basket an item, I complete the form, I confirm the order and the page goes back to the form!!! But on the orders I can see the order… So is the endpoint missed? I can’t understand.. Thanks

    #30928
    Althemist
    Keymaster

    I am afraid I can’t understand too. Could you please, give us a link where we can see this “live”?

    #30932
    artweb.frog
    Participant
    This reply has been marked as private.
    #30949
    Althemist
    Keymaster

    Hi ,

    There is a 500 error thrown on your website when trying to checkout. Unfortunately, we can’t tell what’s causing it, as it’s an Internal Server Error.

    Could be caused by some server setting incompatibility OR some third-party plugin, but definitely not theme related.

    Here is a screenshot:

    If you have some “security” related plugins I’d start from there.

    Unfortunately, that’s the most we can do in this case.

Viewing 4 posts - 1 through 4 (of 4 total)

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