ResolvedClosed restaurant – error in the cart

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #30668
    swiezastrona71
    Participant

    Hi. I found a problem in the cart. If I set the restaurant to run from 12:00 a.m. until 6:00 p.m. then by adding a product to the cart, there is a message that the restaurant is closed, we open at 12:00 a.m. come back in xx: xx time. When someone returns to the cart after 12:00 a.m. it still can’t complete the order. You need to change something in the basket to refresh the time. Some customers may not buy because of such a small mistake.

    #30690
    Althemist
    Keymaster

    Hiswiezastrona71,

    So sorry for the late reply.

    Are you using some kind of caching on your site (a plugin or server based)? On a standard installation this should not happen.

    #30725
    swiezastrona71
    Participant

    The only cache option was on hosting. I turned it off for today, but it didn’t change anything. You still need to change something in the cart (add / remove) to be able to complete the purchase.
    It is definitely not the fault of the cache. I made copies of the site to another hosting without any cache, and it’s the same.

    #30735
    Althemist
    Keymaster

    Could you, please give us temporary admin access to your site, so we can check what could be wrong?

    #30740
    Alex
    Keymaster

    Hi swiezastrona71,

    This happens only in the mini cart in header. If you open the actual cart page, the new store status will be taken.

    That’s why we’ve added a setting to clear this cache on each request. In the “Lafka Order Hours” screen, last option is made just for that: “Enable Shopping Cart Cache Clearing”
    It will ensure that the presence of “Checkout” button in the cart is in sync with store status. Cart content stays intact.

    Regards,
    Alex

    #30743
    swiezastrona71
    Participant

    Thanks Alex. I think thanks to you the problem was solved. I have not noticed this option before. Tomorrow I will check if it works properly and write here;)

Viewing 6 posts - 1 through 6 (of 6 total)

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