ResolvedCombo Temporarily unavailable

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  • Author
    Posts
  • #32644
    dominic.peer
    Participant

    Hi,

    can you help me with my problem?
    I have created a new combo called “Burger Pack”.

    On the PC (desktop variant) everything works wonderfully.
    On the smartphone (mobile version) the error message “Temporarily unavailable” comes up.
    Why? I do not understand. Screenshots atteched.

    Combo2
    Combo1
    Product Page

    Thanks and greetings,
    Dominic

    #32645
    dominic.peer
    Participant
    #32649
    Althemist
    Keymaster

    Hi dominic.peer,

    I see it as unavailable even on Desktop. Most probably some of the products in the combo are out of stock OR you have set a minimum quantity that is bigger than the stock available.

    If the problem persists, please provide temporary admin access, so we can check what else could be wrong.

    #32665
    dominic.peer
    Participant

    Hi,

    ah yes exactly. i thought only it works on the desktop variant, because when i was logged in the backend everything fit.
    Exactly this realization brought me then also the solution. The 3 products of the combos, so “Sides”, “Burgers” and “Drinks” i marked as private. Thus, these were only visible to me and so clearly temporarily unavailable for the customers.

    So the issue is solved. I have already corrected everything.

    Thanks for your help!
    I already have a next concern. I will open a new ticket here.

    Best regards,
    Dominic

Viewing 4 posts - 1 through 4 (of 4 total)

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