ResolvedCurrent location detect and manually address key-in not really working?

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #33678
    ianw
    Participant

    Hi, The detect my current location seem not working, it show “No results found.” and when I key in my full address, it show “Please type your address and select suggestion or click on “Use current location…”
    I have tested both on mobile device and on PC as well. and I have allow to access my location for the browser on my mobile and PC.

    In order to test the plugin, I just simply type in some key information, like the street name and country.. then wait for the google auto display list of addresses and select one which near the area and then the “Modal popup” will display “Select from branches serving your area”

    1) Is there anything that I have missed during setup? and how to resolve the location detect issue?

    2) Is that possible to show the “Modal popup” with the Branches option without visitor key in their address/location? and visitor can select the nearest branches to their location and start order, then during check out only customer key in they actual delivery address or system will pick the address they have registered on woo-commerce as customer before. And the shipping fee (fee fix rate + driving distance) can perform the calculation base on the customer register address and the selected branch address?

    3) The shipping fee fix rate + driving distance is calculate based on the branch location that visitor selected and the delivery address/shipping address they key-in during check-out or during customer registration at the website. Right? It is not the address they key in during select the nearest branches at the “Modal popup”. Correct?

    4) How to add some instruction at the “Modal popup” before the “Address” so that we can have some instruction/explanation to visitors?

    Regards,
    Ian

    • This topic was modified 1 month ago by ianw.
    #33680
    Althemist
    Keymaster

    Hello Ian,

    Please, provide w link where we can check what could be wrong.

    1) Can’t really tell before we check your live site

    2) No, I am afraid that would not be possible. The modal purpose is to verify that the customer’s address falls within your service area, so you can’t bypass it.

    3) The address they enter in the modal and the address in the checkout are the same. If they change the address on the checkout page it would be automatically changed in the modal infor too

    4) No, I am afraid there is no way to add custom content in the modal.

    #33682
    ianw
    Participant
    This reply has been marked as private.
    #33684
    ianw
    Participant
    This reply has been marked as private.
    #33701
    Althemist
    Keymaster

    Hello Ian,

    I have just checked your website. The branch selection modal works fine, but it was disabled from the plugin settings.

    1) No matter if you sell to registered users only, the address entered in the modal will always have a priority and will be set in the checkout.

    2) For returning customers, the current selection is saved in the WooCommerce session cookies. If the session expired since the last visit the user will need to fill the data again.

    3) As I already explained above, the popup address checker seems to work fine on your website. Check the screenshot.

    #33702
    ianw
    Participant
    This reply has been marked as private.
    #33711
    Althemist
    Keymaster

    Hello Ian,

    It was the Easter in our country this week, that’ why the replay was delayed.

    1. It works absolutely fine. We have tested this on your website again and it still works.

    Keep in mind that Google maps doesn’t have full coverage in some areas. If this is the case with your country, you may try to enable the use of partial address in the plugin settings.

    2. Most probably Google doesn’t have information for that street address OR you are using a format different than the one used by Google. The system detects the address when using this format:

    22, Jalan Sungai Besi, Chan Sow Lin, 55200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

    No, I am afraid we don’t provide support by zoom, phone, mail or any other means outside this forum.

    #33717
    ianw
    Participant
    This reply has been marked as private.
    #33728
    Althemist
    Keymaster

    In the checkout page you can just place a text block before the checkout shortcode.

    As for the modal, there is no easy way to achieve this. Probably the easiest one would be with CSS using pseudo-elemnts, but that would only work if your site is only in one language.

    Something like this:

    stora-branch-user-address::before {
      display: block;
      margin-bottom: 10px;
      content: "Choose the nearest address to your place and start order";
    }
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