ResolvedDEMO CANNOT IMPORT

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • #21828
    phatnth
    Participant

    I bought this theme already but when i import the demo, it doesnot work. So that I cant do anything. I dont know a lot abt Workpress so thats why i bought your theme to use it easily. But it seems like its so complicated.
    Could you please help me to import the demo and I just need to modify, change the logo, content, picture?
    I will send you my account information to check it, please give me your email address.
    Thank you

    #21829
    phatnth
    Participant

    my website is: http://www.babywoody.com/
    => when i click “import” on the picture, after waiting for 2 mins, it notifies: babywoody.com not allow

    #21839
    Althemist
    Keymaster

    Hello phatnth,

    Most probably the connection between your server and the WordPress CDN is too slow and it throws a timeout. Check in your media library if SOME demo images are imported. If so – run the import again untill it’s fully imported. Depending on your download speed you may need to run it 2-3 times.

    If the problem persists, please provide temporary admin access, so we can check what could be wrong.

    Regards,
    Dimitar

    #21859
    phatnth
    Participant

    i just checked my library, each time i import, just one image is imported to library. How can i make it quicker? i already imported 20 times! im not be patient any more 🙁
    if this web has 100 images, so i have to import 100 times?

    #21862
    Althemist
    Keymaster

    Hi phatnth,

    It would only depend on your hosting server settings and connection speed between your server and the WordPress CDN. Unfortunately, this is not theme related. Here are the minimum recommended PHP settings for successful import:

       max_execution_time 90
        memory_limit 128M
        post_max_size 32M
        upload_max_filesize 32M

    More information here:

    Recommended server settings to install premium themes

    You can check your current server settings under WooCommerce > Status page

    Regards,
    Dimitar

    #21872
    phatnth
    Participant
    This reply has been marked as private.
    #21873
    phatnth
    Participant

    DONE!!!!! thank you

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