In ProgressDemo Import not working.

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  • #21615
    Akshayylal
    Participant

    I Just Purchased the theme & while trying to import the demo, It’s just not working.

    #21616
    Akshayylal
    Participant
    This reply has been marked as private.
    #21618
    Akshayylal
    Participant
    This reply has been marked as private.
    #21622
    Althemist
    Keymaster

    Hello Akshayylal,

    Do you have the BabyStreet plugin installed and activated? Does it take some time before the message appear after you click on the import button? Please, check in your media library if there are SOME demo images imported. If so, most probably your hosting timeout setting is set too low and you may need to run the import several times before everything is imported.

    If the problem persists, please provide temporary admin access to your site, so we can check what could be wrong there.

    Regards,
    Dimitar

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AlThemist

AlThemist

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IMPORTANT!!!

Hello everybody! Please, accept our sincere appologies for the delaeyd support last 2 weeks. One of our team members was diagnosed with Covid-19 and we were isolated without the chance to leave home or access our office. We are now back to work and slowly catching up with delayed support tickets. We expect the queue to be cleared and everything to be back to normal schedule by Monday, 29th of June.

Thank you so much for your patience and understanding.

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