Resolveddemo installation timeout

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Viewing 3 posts - 1 through 3 (of 3 total)
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  • #19166
    yukinoba
    Participant

    Hello,

    I want to install Zass demo from Theme Options > Import Demo, however it always shows “Gateway Timeout” after a period waiting time. As the image below:

    [img]https://i.imgur.com/bpHCNvM.png[/img]

    Could u help us figure out this problem?

    Thx

    #19190
    Althemist
    Keymaster

    Hi yukinoba,

    Most probably the timeout setting on your hosting server is et too loow. Here are the recommended server settings to use:

    Recommended server settings to install premium themes

    Also, if you notice there are some demo images imported in your Media library, this would mean that you’d probably need to run the import several times before eveything is imported.

    If the problem persists, please give us temporary admin access to your site, so we can check what else could be wrong.

    Regards,
    Dimitar

    #19269
    yukinoba
    Participant

    Hi,

    Thanks for your response. I have figured out this problem.
    It seems like it was a connection issue from my OA client network.

    It works now and thanks for your help.

    Best regards,

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