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  • #21350
    mazzedd
    Participant

    Hello

    When:
    (1) an addon is mandatory
    (2) user doesn’t select an option
    (3) user clicks on “order”
    The page displays an empty cart instead of displaying a pop-up message to prompt user select an option.

    Thx in advance for a feedback.

    Best regards

    Mohamed

    #21365
    Althemist
    Keymaster

    Hello Mohamed,

    Are you using the latest theme version?

    Also, please tell us your browser/OS configuration, so we can check with your specks. I have just checked on our end with all major browsers and can’t replicate what you said. The system would always trigger a popup message saying “Cheese Type” is a required field.” and not the cart.

    Regards,
    Dimitar

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IMPORTANT!!!

Hello everybody! Please, accept our sincere appologies for the delaeyd support last 2 weeks. One of our team members was diagnosed with Covid-19 and we were isolated without the chance to leave home or access our office. We are now back to work and slowly catching up with delayed support tickets. We expect the queue to be cleared and everything to be back to normal schedule by Monday, 29th of June.

Thank you so much for your patience and understanding.

Best regards,
Althemist team
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