Resolvederror 500

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  • Author
    Posts
  • #13708
    jimmy
    Participant

    Hello,
    since the update, when I try to click on the “customize” button in wp. an “error 500” page that appears. I do not know how to proceed

    #13715
    jimmy
    Participant

    I found the error, it ‘s because of wordpress rocket, it poses me problem because without this plugin my theme in smartphone version takes 18 seconds to open …

    #13733
    Althemist
    Keymaster

    Hello jimmy,

    500-family errors are server errors. They are not related to the theme, so we can’t really help with this. It’s probably missconfiguration in the WP Rocket plugin, or some of your server parameters are wrong. You’d need to consult with the WP Rocket support team and/or your hosting support.

    Regards,
    Dimitar

Viewing 3 posts - 1 through 3 (of 3 total)

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