ResolvedExport options not working

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #22161
    jgitta
    Participant

    when I export options from BabyStreetKids theme all I get is a file with the word false in it.

    #22203
    Althemist
    Keymaster

    Hello jgitta,

    Are you talking about the Theme Options or something else?

    Please, explain more.

    Regards,
    Dimitar

    #22234
    jgitta
    Participant

    Yes when I click on Save all Options to export theme options I get a file with only the word “false” in it

    #22250
    Althemist
    Keymaster

    Are you using the latest theme version on latest WordPress and WooCommerce versions? We have just checked and everything seems to be working fine on our end.

    #22262
    jgitta
    Participant
    This reply has been marked as private.
    #22304
    Alex
    Keymaster

    Hello jgitta,

    The only reason we can think off this to happen is if your database/tables collation is not UTF-8.
    Could you please confirm? If so, I am sure your hosting provider will help you.

    Regards,
    Alex

    #22312
    jgitta
    Participant

    Collation is utf8mb4.

    Standard default collation on mysql

    • This reply was modified 1 month, 3 weeks ago by jgitta.
    #22318
    Alex
    Keymaster

    Thanks,

    We are continuing investigating. We actually can’t reproduce in order to find the issue.

    So if there is something specific on your set up, please let us know.

    Regards,
    Alex

    #22319
    Alex
    Keymaster

    Hello jgitta,

    We’ve found the issue.

    This is happening when the child theme is active. We have fixed this now and we will release the new version later today.

    Regards,
    Alex

Viewing 9 posts - 1 through 9 (of 9 total)

You must be logged in and have valid license to reply to this topic.

License required for any item belonging to this account
AlThemist

AlThemist

sales 13887, followers 699
Login and Registration Log in · Register