ResolvedExport options not working
Tagged: options export
- This topic has 8 replies, 3 voices, and was last updated 3 years, 7 months ago by
Alex.
- AuthorPosts
- April 10, 2020 at 5:27 am #22161
jgitta
Participantwhen I export options from BabyStreetKids theme all I get is a file with the word false in it.
April 13, 2020 at 8:07 am #22203Althemist
KeymasterHello jgitta,
Are you talking about the Theme Options or something else?
Please, explain more.
Regards,
DimitarApril 14, 2020 at 5:20 am #22234jgitta
ParticipantYes when I click on Save all Options to export theme options I get a file with only the word “false” in it
April 14, 2020 at 9:58 am #22250Althemist
KeymasterAre you using the latest theme version on latest WordPress and WooCommerce versions? We have just checked and everything seems to be working fine on our end.
April 14, 2020 at 4:44 pm #22262jgitta
ParticipantThis reply has been marked as private.April 15, 2020 at 4:46 pm #22304Alex
KeymasterHello jgitta,
The only reason we can think off this to happen is if your database/tables collation is not UTF-8.
Could you please confirm? If so, I am sure your hosting provider will help you.Regards,
AlexApril 16, 2020 at 4:37 am #22312jgitta
ParticipantCollation is utf8mb4.
Standard default collation on mysql
April 16, 2020 at 2:04 pm #22318Alex
KeymasterThanks,
We are continuing investigating. We actually can’t reproduce in order to find the issue.
So if there is something specific on your set up, please let us know.
Regards,
AlexApril 16, 2020 at 4:37 pm #22319Alex
KeymasterHello jgitta,
We’ve found the issue.
This is happening when the child theme is active. We have fixed this now and we will release the new version later today.
Regards,
Alex - AuthorPosts
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