Resolvedfailed to enter shipping area or pick up

This topic has 14 replies, 2 voices, and was last updated 1 year, 7 months ago by liorlale.

Viewing 15 posts - 1 through 15 (of 15 total)

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February 22, 2022 at 6:28 am #33090
liorlale
Participant
hello ,
i got problem to enter shipping area or pick up in the pop up .
every time i click “start order” its reload and show the same page (the screen that ask for adress again)
i took a video to show you the problem in this link – http://www.sup.co.il/29490813
please help me fast as you can .
thank you
February 22, 2022 at 9:28 am #33094
Althemist
Keymaster
Hi liorlale,
It sounds like your site is cached. In order to use this feature you’d need to disable the cache, so the user check is made on every page load.
February 22, 2022 at 3:21 pm #33095
liorlale
Participant
how can i do solve it ?
i dont know how to disable cache
can you help me please?
February 22, 2022 at 4:03 pm #33096
liorlale
Participant
and another question please –
i need to translate this popup and make it RTL also .
how can i do that?
https://prnt.sc/YcypFq3841w0
February 22, 2022 at 4:27 pm #33097
Althemist
Keymaster
Hi liorlale,
The caching is enabled on your site, so you should know how to disable it. More specifically, make sure you don’t have a “file based caching”.
As for the translation, the best way to do this would be with a plugin like Loco Translate:
Loco Translate
February 22, 2022 at 4:56 pm #33098
liorlale
Participant
thank you .
i am using Loco Translate but i cant find this words at any option.
what i need to choose to translate ? the theme? the plugin?
i try them both but didnt find it .
can you show me exacly how please?
February 22, 2022 at 5:50 pm #33100
Althemist
Keymaster
They are in the theme plugin (Lafka plugin). Make sure you click on “Sync” button before you search for the string.
February 22, 2022 at 6:38 pm #33101
liorlale
Participant
thank you , i did it .
now i just need help to make it RTL PLEASE !
https://prnt.sc/HoWsfNr7j8Xh
can you help me to edit it in css? please.
February 22, 2022 at 10:24 pm #33104
liorlale
Participant
now it have an critical issue when i click on order to see details ..
why??
https://prnt.sc/YZWdAJDSw0eV
February 23, 2022 at 8:08 am #33107
Althemist
Keymaster
Hi liorlale,
The RTL styles for the popup and the address select box were fixed. The update should be available for download in few minutes.
For the critical error – can you tell me which version of the theme and the plugin are you using?
February 23, 2022 at 7:00 pm #33109
liorlale
Participant
yes of course
theme version – Version: 4.0.3
plugin version – Version 6.1.0
February 24, 2022 at 12:28 pm #33112
Althemist
Keymaster
Could you, please give us temporary admin access to your site, so we can check what could be wrong?
February 26, 2022 at 6:10 am #33123
liorlale
Participant
yes no problem ,
give it here its safe?
February 28, 2022 at 11:50 am #33136
Althemist
Keymaster
Yes, you can do it here. Just don’t forget to mark the “set as private reply” checkbox.
February 28, 2022 at 11:53 am #33138
liorlale
Participant
This reply has been marked as private.
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