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In ProgressFirst shipping zone is always selected

  • This topic has 3 replies, 2 voices, and was last updated 1 month ago by Alex.
Viewing 4 posts - 1 through 4 (of 4 total)
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  • August 6, 2023 at 7:57 pm #37748
    bogdan
    Participant

    I have multiple shipping zones created. It doesn’t matter in which zone the user’s address is, the theme will always select the first shipping zone.

    PLEASE REPLY AS SOON AS POSSIBLE. I have tickets opened for two months with no replies from your side. I had to push the site to production with all the issues, but this one I cannot ignore.

    August 8, 2023 at 2:52 pm #37771
    Alex
    Keymaster

    Hello bogdan,

    Please send us temporary admin access, using the “Set as private reply” checkbox and we will look at it.

    Regards,
    Alex

    August 21, 2023 at 10:19 pm #37795
    bogdan
    Participant
    This reply has been marked as private.
    August 27, 2023 at 6:35 pm #37821
    Alex
    Keymaster

    Hello bogdan,

    Your current setup in the staging site has only one shipping method and it doesn’t include “Lafka Shipping Method”. So it is not possible for us to investigate.
    Please reproduce the issue, let us know and we will look at it.

    Regards,
    Alex

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