ResolvedFront end different to Dasboard

This topic has 8 replies, 2 voices, and was last updated 1 year, 11 months ago by Althemist.

Viewing 9 posts - 1 through 9 (of 9 total)

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January 11, 2022 at 1:27 pm #32708
richard
Participant
Hi,
I have an issue where the view in the dashboard Appearance/Customise that has been published is not reflected in the live site. I have not found that there is any plugin causing this and am at a loss as to what it is.
Customise view

Front end view

Thanks
January 11, 2022 at 1:29 pm #32709
richard
Participant
Front End
Customise View
January 11, 2022 at 1:49 pm #32713
Althemist
Keymaster
Hi richard,
Both links go to “403 Forbidden” page, so we can’t check what the problem could be. Please, provide working links. We may also need access to the actual site in order to tell what could be wrong.
January 11, 2022 at 1:58 pm #32714
richard
Participant
This reply has been marked as private.
January 11, 2022 at 3:02 pm #32716
richard
Participant
Just used a different theme and that is resolving correctly. I will delete the theme and download a new version and see what happens.
January 11, 2022 at 5:18 pm #32719
richard
Participant
No difference, same as before.
January 12, 2022 at 12:31 pm #32733
Althemist
Keymaster
We still don’t understand exactly what’s the problem. Please, try to explain with more details and working links.
January 12, 2022 at 12:43 pm #32735
richard
Participant
This reply has been marked as private.
January 13, 2022 at 12:09 pm #32754
Althemist
Keymaster
The Smush and Carousel Slider plugins can’t cause such a problem. It is possible that the default WooCommerce pages were duplicated OR not properly set.
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