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ResolvedGateway Time-Out error message when importing Zass Demo

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  • May 19, 2020 at 11:05 am #23043
    niamh.kehoe
    Participant

    Hi,
    I’m getting a Gateway Time-Out error message when importing the Zass Demo.
    Can you please advise,
    Thanks in advance
    Niamh

    May 20, 2020 at 4:39 pm #23054
    niamh.kehoe
    Participant
    This reply has been marked as private.
    May 23, 2020 at 10:33 am #23105
    Althemist
    Keymaster

    Hi niamh.kehoe,

    Sorry for the late reply.

    Actually this is not theme related. The error you see indicates that your PHP time limit setting is set too low for your hosting server. There are two options – either increase the limit to min. 60 (you may need assistance from your hosting support for this) OR run the import several times until everything is imported (as it’s explained on the demo import tab of the Theme Options).

    If the problem persists, please let us know.

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