[emasstech]

Hellos,

Im using WCFM plugin for multivendor restaurants. So the problems is, while we at vendor page the products appearance not very good especially the column. I already chnage at Theme Options –> shop tab the column into lowest single column, but the appearance still not comfortable. can you check this : https://prnt.sc/13mcozf How to remove the circle I wrote. This filter like as sidebar, but its not a sidebar. Please help me to solve this.

[Althemist]

Hi emasstech,

I am afraid we can’t tell what could be wrong by looking at a picture. Please, provide a working link to your site where we can see the problem “live”.

[emasstech]

Hello, ok you can go to my web at https://gtrburger.my/stall/stall-kepong/ , https://prnt.sc/13ok68k. Please use mobile also to view the problems.

Thank you

[Althemist]

Hi emasstech,

So sorry for the late reply.

We have checked this and it looks like you are using some custom template for the vendor store. The problem is caused by the sorting dropdowns on the page. It’s not the default one from WCFM and the theme, so it’s probably something custom made on your site. Here it is how it looks with the original theme elements and WCFM:

[emasstech]

Yes for windows version Im alos got the same result. But please use mobile version. And FYI im notnuse any templates all fresh install plugin. And Im zero in .css or programming.

https://gtrburger.my/stall/stall-kepong/ please use mobile version.

Thank you

[emasstech]

Yes for desktop Im alos got the same result: https://prnt.sc/14t6gma

But please use you mobile or hanset to view the screen just click here https://gtrburger.my/stall/stall-kepong/
Hope I can get faster resolve. Its took so long, custome cant make any order yet due of the mobile not user friendly look.

Thank you

[Althemist]

Hello emasstech,

It was the same on both desktop and mobile. No difference. However, I can see you managed to remove the sort selectors.

[emasstech]

Yes, I ask some of my friends remobe the column. Im really frustated when you said its come from some template which im not instaall or do anythings. Im zero in .css and programming. Just installed plugin and theme and do a settings only.

[emasstech]

You want I give you the full access of admin account? You install from fresh your theme and see what the result. I really wajt to know what happened if I update the plugin. Will it will cause the problems again

[Althemist]

Yes, if you give us temporary admin access, we can check what could be wrong there.

[emasstech]

Hello sir

Ok I give you a temp link as admin in here

https://gtrburger.my/wp-admin/?wtlwp_token=7ba356f856e56c272a54ca782ae53584

Ok beside, another matter, I want to adjust witdth for mobile version. I dont it too thin. I want it must be strecth and good in mobile version.
Example
https://gtrburger.my/stall/stall-kepong/
https://prnt.sc/15d70xy
Its thin.

Thank you.

[emasstech]

This reply has been marked as private.

[Althemist]

Hi emasstech,

Tried to login, but we can’t as the connection times out. Is your site “live”?

[emasstech]

This reply has been marked as private.

[Althemist]

I have just checked your website. it looks like you’re editing the woocommerce pages with Elementor, and most probably that’s the reason for the problems. The theme was built to be used exclusively with WP Bakery page builder. You can still use Elementor if you wish, but only on standard pages.

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