In ProgressI can’t import the demo…

Viewing 15 posts - 1 through 15 (of 20 total)
  • Author
    Posts
  • #37504
    Venty
    Participant

    Hi,

    I bought the theme and I’m installing it on my own server… It was difficult with the previous version, but I still managed to import the demo, and now I can’t…
    I look at the logs and see that it returns a number of errors – duplication in the database and others such as something like Script timed out before returning headers: admin-ajax.php, referer: https://нннннн.eu/wp-admin/themes.php ?page=rigid-optionsframework…

    Please help, I have increased memory times and mimits, decreased, changed server type, etc.

    I am from Varna, BG…

    Thanks in advance!

    #37535
    Alex
    Keymaster

    Hello Venty,

    If it is your own server, you may have missed some configuration. Use the WordPress diagnostic tools, you me spot something.
    Tools -> Site Health

    Regards,
    Alex

    #37540
    Venty
    Participant

    Hi,

    I checked Tools -> Site Health, no significant problems were indicated… I tested everything separately, changed php versions 7.4.33, 8.1.xx, increased parameter sizes, decreased and it does not import….

    In the error logs, it repeatedly gives me errors of the kind mentioned above… https://нннннн.eu/wp-admin/themes.php ?page=rigid-optionsframework…

    Where can I send you files with the logs, because in addition to the specified errors, it also gives me errors when importing data and the iv database…

    In the previous version I was able to import the sample data…

    Thanks in advance!

    BR
    Venty

    #37545
    Venty
    Participant

    ????

    #37556
    Venty
    Participant

    ???

    #37558
    Venty
    Participant
    This reply has been marked as private.
    #37560
    Venty
    Participant

    Hi,

    I checked Tools -> Site Health, no significant problems were indicated… I tested everything separately, changed php versions 7.4.33, 8.1.xx, increased parameter sizes, decreased and it does not import….

    In the error logs, it repeatedly gives me errors of the kind mentioned above… https://нннннн.eu/wp-admin/themes.php ?page=rigid-optionsframework…

    Where can I send you files with the logs, because in addition to the specified errors, it also gives me errors when importing data and the iv database…

    In the previous version I was able to import the sample data…

    Thanks in advance!

    BR
    Venty

    #37561
    Venty
    Participant

    ???

    #37591
    Alex
    Keymaster

    Hello Venty,

    Sorry for the delay.

    Please make sure you install all plugins from Appearance -> Install plugins.

    Regards,
    Alex

    #37592
    Alex
    Keymaster
    This reply has been marked as private.
    #37594
    Alex
    Keymaster

    Hi Hello Venty,

    Please send us also the output of Tools -> Site Health

    Regard,
    Alex

    #37600
    Venty
    Participant
    This reply has been marked as private.
    #37604
    Venty
    Participant

    Hi,

    did you receive the log files and other requested information to the e-mail you indicated….

    BR
    VK

    #37619
    Venty
    Participant

    ???????????????

    #37620
    Venty
    Participant

    ????????????????????????????

Viewing 15 posts - 1 through 15 (of 20 total)

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