In ProgressImages not showing in Safari

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #23832
    Cle
    Participant

    Hello,

    I have a problem where most of my images are not showing up in Safari web browser macOS. Other browsers are ok, mobile is ok.
    Website is: magic-pizza.ro

    I need assistance please.
    Thank you!

    #23883
    Althemist
    Keymaster

    Hello Cle,

    Do you have some lazy-load feature enabled, or plugin for custom image formats (e.g. .webp images)? We have checked this and can’t replicate the problem on Safari (iPad and iMac).

    #23975
    Cle
    Participant

    Hi,

    Currently I dont have any lazy-load enabled and no custom image formats. I am only using WP Super Cache. I have tested on two Mac laptops and it behaves the same.

    #24134
    Althemist
    Keymaster

    Hello Cle,

    We really can’t replicate the problem on our end. Did you check this article? May be it’s the same problem on your side. It looks like it happens on some systems running on Catalina version of mac OS.

    https://discussions.apple.com/thread/251211317

    Regards,
    Dimitar

    #24301
    Cle
    Participant

    Hi,

    I have checked on multiple mac computers now, even with High Sierra and every one has the same issue, product images do not show up. Also I realised that the menu isn’t sticky on Safari aswell. I will link 4 screenshots so you can see side by side, the same page on Chrome and Safari. I hope we can fix this issue because the website is up and runing and my client is relying on it.

    Safari example 1
    Safari example 2
    Chrome example 1
    Chrome example 2

    Thanks

    #24411
    Althemist
    Keymaster

    The screenshots are really confusing. can’t really understand exactly which images are not loaded?

    Do you have the same problem on the official theme demo on our server?

    #24434
    Cle
    Participant

    Hi,

    The first two screenshots are from Safari and the other ones are from Chrome. As you can see products do now appear in Safari. I have made the screenshots like this so you can see what is going on in relation with other section, a blank page from Safari would not have helped.
    I have checked your demos and this problem does not occur.

    Thank you.

    #24463
    Althemist
    Keymaster

    That’s why I asked if it also happens for you on our demos, as we really can’t replicate the problem outside your site. Do you have plugins like JetPack or other “optimization” plugins (Autoptimize, FastestCache, Lazy-load plugins)?

    #24469
    Cle
    Participant

    I have JetPack but none of the performance options are enabled. I also use WP Rocket premium but I had this problem prior to WP Rocket. I had Autoptimize actived few weeks ago but only for a brief time.

    #24519
    Althemist
    Keymaster

    Could you, please test with JetPack and WP Rocket disabled?

    I can see your CSS and JS files are minified and combined. Probably there is something there breaking the theme’s JS loading sequence. Also, I can see there is an error in the console related to the browser push notifications. This may also cause Safari to stop processing the image loading.

    #24680
    Cle
    Participant

    Hi,

    Sorry for the late response. I have tested with both plugins deactivated and it made no difference.
    For push notifications i use YITH Desktop Notifications for WooCommerce. I deactivated it but still I have the same problem.

Viewing 11 posts - 1 through 11 (of 11 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
Login and Registration Log in · Register