ResolvedImport demo content doesn’t work

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  • #29968
    finn2k1
    Participant

    Purchased the theme yesterday and tried to do an initial setup, however the demo import option won’t work for me. It says that it usually takes 5-10 minutes but the operation is completed within seconds and nothing is being imported at all. The import website https://babystreet.althemist.com/demo-import/ gives me a page not found.

    #29970
    Althemist
    Keymaster

    Hi finn2k1,

    The link doesn’t work, because it’s no more used for the demo import. It was a simple demo with placeholders instead of images and we removed it, but forgot to delete the link. Now the theme imports the original demo.

    What you describe sounds like the theme plugin (BabyStreet Plugin) is not active. Check under Appearance > Install Plugins if ALL required theme plugins are installed and active.

    Regards,
    Dimitar

    #29972
    finn2k1
    Participant

    It seems that this is the solution, thanks! You could update the information text on the “Import DEMO” tab and add to the requirements that some plugins must be installed first. It says that only Woocommerce is needed for this action!
    Thanks once again

    #31840
    littlestar500
    Participant

    I have the same problem. I have the BabyStreet Plugin (and all others) activated but when I click on Import Demo (Demo Location: Babystreet Demo Import Site https://babystreet.althemist.com/demo-import/) it goes to a 404 page.

    #31844
    Althemist
    Keymaster

    Hello littlestar500,

    Please, always create your own topic when you have questions. Even if it looks a similar problem it can be something totally different.

    Please, open a new topic and give us temporary admin access to your site there.

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