In ProgressIMPORTING DEMO

Tagged: ,

  • This topic has 3 replies, 3 voices, and was last updated 3 weeks ago by Alex.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #38085
    andreaferrari.rg
    Participant

    How to import demo?
    In the zass theme option panel the function “import demo” does not work properly, pressing the button it does not start the import process even if the plugin needed are correctly installed,
    i want to import the Zass Demo…
    How to do that?

    Thx

    #38109
    Alex
    Keymaster

    Hello andreaferrari.rg,

    We have tested the import locally and it works fine.
    Please make sure that prior impot you have latest version of WordPress and Zass theme and have activated all the plugins from Appearance -> Install Plugins, but nothing more.

    If you still experience this issue, you can send us temporary admin account and we will check. Please use the “Set as private reply” checkbox.

    Regards,
    Alex

    #38346
    gmukhigulashvili17
    Participant
    This reply has been marked as private.
    #38381
    Alex
    Keymaster

    Hello gmukhigulashvili17,

    Please, create new ticket for any further requests.

    Looking at your server configuration from Site Health -> Info -> Server, we’ve noticed that “Upload max filesize” is set to 2MB and the import xml file is 2.7 MB and it can’t import it.
    You have to increase it. Usually this can be done from your hosting administrative panel. The exact property is upload_max_filesize. So it will be like this:

    upload_max_filesize = 8M

    Regards,
    Alex

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
Login and Registration Log in · Register