[danizak88]

Code 500, Message: error.
I’ve updated the
max_execution_time 60
memory_limit 128M
post_max_size 32M
upload_max_filesize 32M
in all php.ini files and still have this problem.
PHP module SimpleXML is installed and enabled.

[Althemist]

Hi danizak88,

Nowadays most hosting companies would not allow those settings to be made simply via php.ini file

500 is a server side error family. You’d probably need to consult with your hosting provider’s support team.

[danizak88]

Consider that I’ve my own host, so the problem isn’t on my side.
I’ve set the config wrote on the documentation, do I need to upgrade the upload max size and etc?
Is there a xml file or I don’t know that I can add manually?

[Althemist]

No, 32MB should be enough for upload max size and post max size.

If it’s your own host, it’s more than likely to have missed something. As I said, 5xx is a server family errors which means poor configuration. I’d suggest trying on a live web server. The theme import is tested thousands (literally) of times and it works absolutely fine on properly configured web servers.

[Author]

Posts