ResolvedInstalling Demo

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  • #35084
    danizak88
    Participant

    Code 500, Message: error.
    I’ve updated the
    max_execution_time 60
    memory_limit 128M
    post_max_size 32M
    upload_max_filesize 32M
    in all php.ini files and still have this problem.
    PHP module SimpleXML is installed and enabled.

    #35085
    Althemist
    Keymaster

    Hi danizak88,

    Nowadays most hosting companies would not allow those settings to be made simply via php.ini file

    500 is a server side error family. You’d probably need to consult with your hosting provider’s support team.

    #35086
    danizak88
    Participant

    Consider that I’ve my own host, so the problem isn’t on my side.
    I’ve set the config wrote on the documentation, do I need to upgrade the upload max size and etc?
    Is there a xml file or I don’t know that I can add manually?

    #35089
    Althemist
    Keymaster

    No, 32MB should be enough for upload max size and post max size.

    If it’s your own host, it’s more than likely to have missed something. As I said, 5xx is a server family errors which means poor configuration. I’d suggest trying on a live web server. The theme import is tested thousands (literally) of times and it works absolutely fine on properly configured web servers.

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