ResolvedIssue in the final checkput stage

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #22752
    IllusiveStudios
    Participant

    Hi,

    i’m using your template in the website https://babybrand.pt/checkout and i’m having this issue in the final stage of the checkout.

    After clicking in the “termos e condições” (terms and conditions), instead of opening a new page, it opens a div in the current page, that contains containing code, as you can see in the attached image.

    Thanks in advance,
    Cátia Guedes

    Babybrand - checkout

    #22767
    IllusiveStudios
    Participant
    This reply has been marked as private.
    #22773
    Althemist
    Keymaster

    Hello Cátia,

    Actually this is not theme related. The WooCommerce system displays the “Terms and Conditions page” content sanitized (removes all HTML there). In order to avoid this, the only option would be to NOT use the page builder there – e.g. bild the page using just the default WordPress text editor.

    Hope this helps.

    Regards,
    Dimitar

    #22784
    IllusiveStudios
    Participant

    Hi again,

    sorry but i’m not fully satisfied with the response.
    I’ve tested again using the default editor and the problem persists so, i kindly ask you to please give another look or if possible explain the solution you sugest with more detail, because this problem is delaying us from deliver the final product to the client.

    Thanks in advance

    #22813
    Althemist
    Keymaster

    Hello Cátia,

    Could you please give us a link to the page created with the default editor?

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AlThemist

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