[skylerdesign]

When loading the site for the first time on Safari, the Pickup / Delivery modal appears. When I put in my address, select my location and click START ORDER, the page reloads and the the modal dialog appears again. This does not happen in Chrome or Firefox.

Please advise, thanks!

Erin

[skylerdesign]

This also happens in Safari on IPhone

[Althemist]

Hi Erin,

Sounds like a cache problem. If you give us a link to your site and temporary admin access, we can check this for you.

[skylerdesign]

Thanks, I will reply privately.

[skylerdesign]

This reply has been marked as private.

[Althemist]

Hi skylerdesign,

I can see your site is using the WPEngine’s caching system. Most probably some of your caching settings are the reason for the problems with reappearing modal.

Another possible reason could be some custom code in your child theme, but we can’t tell for sure.

BTW, we tested your site (and our demo) with Safari on iPad and iPhone and everything seems fine. Do you have the same problem with our demo? If so, may be it’s something on your device caching settings?

[skylerdesign]

Thanks for your feedback. So yes the issue appears to be caused by our custom code as it only happens on the homepage. I also verified the issue does not exist on the demo or our inner pages.

Marking this resolved – thank you!!

[Author]

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