ResolvedLarge Images Search Results

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
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  • #20165
    Jemus
    Participant

    Hello, When we search products on our store, the search results show HUGE images instead of the normal layout. We have ‘Search only in products’ selected in theme options. Any idea how to fix this?

    Search Results

    #20189
    Althemist
    Keymaster

    Hello Jemus, if you see that big image, it clearly shows that the “Search in products only” feature is disabled. Also, partial screenshots never help. Please, alaways provide working links where the problem can be seen “live”.

    Regards,
    Dimitar

    #20192
    Jemus
    Participant

    I just checked the search feature and now it’s back to normal. I am noticing that for some reason, this theme doesn’t like to update changes quickly. We can make changes, clear cache on both browser and server side…and half the changes don’t implement. For some reason we wait a few hours and the changes are implemented. Weird!

    #20214
    Althemist
    Keymaster

    Hello Jemus,

    What you describe sounds like some server side caching by your hosting provider. You’d probably need to consult your hosting support team about this.

    Regards,
    Dimitar

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AlThemist

AlThemist

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IMPORTANT!!!

Hello everybody! Please, accept our sincere appologies for the delaeyd support last 2 weeks. One of our team members was diagnosed with Covid-19 and we were isolated without the chance to leave home or access our office. We are now back to work and slowly catching up with delayed support tickets. We expect the queue to be cleared and everything to be back to normal schedule by Monday, 29th of June.

Thank you so much for your patience and understanding.

Best regards,
Althemist team
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