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ResolvedLINKS TO INDIVISUAL STOREFRONTS ARE BROKEN AND KEEP REDIRECTING TO HOMEPAGE

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  • January 26, 2021 at 2:16 pm #28506
    lindsay40404
    Participant

    Hi, each time customers try to navigate the website to the different store lists hosted on our multi-seller site, it immediately redirects the customer to the HOMEPAGE INSTEAD OF THE SPECIFIC STOREFRONT that the customer wants to go to! The theme is not working as it should and none of the web pages are linked to each other. For example, I click on other vendors profile and the website redirects me to the Home page and NOT THE VENDOR’S PROFILE OR STOREFRONT.

    Can you please give A prompt SOLUTION TO FIX THIS as this is causing MAJOR PROBLEMS FOR OUR VENDORS and customer.

    Thanks!

    January 27, 2021 at 10:37 am #28529
    Althemist
    Keymaster

    Hi lindsay40404,

    Sounds like permalinks error on your site OR the default WooCommerce pages are not properly set on your installation.

    If you give us a link to your site and temporary admin access, we check what could be wrong there.

    January 27, 2021 at 2:26 pm #28540
    lindsay40404
    Participant
    This reply has been marked as private.
    January 28, 2021 at 1:00 pm #28578
    Althemist
    Keymaster

    OK. It looks like you have set the path to stores (vendor) to be “online store”. You can’t use spaces in URLs.

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