[mumsbuzzar]

Lost you password page is not working on main page, I have check the woocommerce my account page which looks good. If I click on lost you password the page getting error that page not found (URL :- https://www.mumsbuzzar.com/lost-password/), but If I login with different username and logout its redirecting to myaccount page and from there the lost password is working (URL:- https://www.mumsbuzzar.com/mu-account/lost-password/).

[Althemist]

Hello mumsbuzzar,

There is no “lost-password” page in WordPress. It’s always under WooCommerce My Account OR as a query to the wp-admin page, so it’s absolutely normal that https://www.mumsbuzzar.com/lost-password/ give you 404 error.

[mumsbuzzar]

Hi,

Yes I know its under WooCommerce only, but its not working.

WooCommerce setting are fine. PLease check and do the needful.

[mumsbuzzar]

Lost password

[Althemist]

Could you, please give us temporary admin access, so we can check what could be wrong?

[mumsbuzzar]

This reply has been marked as private.

[Althemist]

Hello mumsbuzzar,

You have several different multi-vendor plugins installed. Also, you have several plugins modifying the registration form and user profiles + you use Elementor. I am afraid in this case we can’t tell what could be the reason. It’s definitely not theme related as it works absolutely fine on our websites and demos. However, you can’t have more than one multivendor plugin at the same time. Also, you should never use more than one registration form builder at once. Last, but not least, the theme was built to work exclusively with WP Bakery page builder, not with Elementor.

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