[jessfowlds]

Hi there,

I have installed the market street demo on my website however it does not look like it has installed properly. None of media, or the site content structure has pulled through. Please could you check it out for me on my site http://www.bylocal.co.za and let me know what I should do to get the rest of the content in?
I am happy to send someone login details to have a look if possible?
Thanks
Jess

[Althemist]

Hi Jess,

We can only see a “coming soon” page there.

What you explain sounds like at least the theme plugin (Rigid plugin) wasn’t installed/active at the moment you tried to import the content. Of course, we can only guess right now. If you provide temporary admin access, to your site, we can try to investigate exactly what’s wrong there.

Dimitar

[jessfowlds]

Hi Dimitar,

Thanks for getting back to me.
Here is a login to the site:
user: Temp2
password: tempbylocal

Thanks very much,
Jess

[Althemist]

As I suspected, none of the theme plugins were installed (Rigid plugin, WP Bakery Page Builder etc.)

It is now OK. Also, I saw you’re using Elementor page builder. Keep in mind that the theme was built to work exclusively with WP Bakery Page Builder. You can still use Elementor if you insist, but you’d lose most of the custom theme features and content elements.

[jessfowlds]

Thanks so much for sorting that out for me! Much appreciated 🙂

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