ResolvedMaximum Number of Selectable Options BUG

Tagged: BUG, lakfa, options

This topic has 5 replies, 2 voices, and was last updated 2 years, 2 months ago by Althemist.

Viewing 6 posts - 1 through 6 (of 6 total)

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Posts
December 11, 2020 at 5:59 pm #27751
wawel
Participant
Hello Althemist Team,
I am liking the theme but I have two serious issues with the “Maximum Number of Selectable Options” in the Lafka Add-ons.
1. Lets say I set a product to a maximum number of three options. When the customer clicks the third option, all options turn grey and he cannot change his mind back. The options get locked.
2. After this happens, if they add the product to the cart, this option will not be visible at checkout. It is disregarded. So we have no idea what toppings the client wanted in the first place.
I have noticed two other people had a similar problem:
trading (Topic: Lafka Attributes) November 4, 2020 at 1:44 am
and
paolo1992 (Topic: Maximum number of selectable option in Lafka ad-ons) October 5, 2020 at 1:08 pm
PLEASE help me out, I have put too much time into this template to not be able to use it.
I would greatly appreciate it, I am using the latest version of lafka and lafka pluggin.
Thank you, ave a great day.
December 15, 2020 at 2:30 pm #27782
Althemist
Keymaster
Hello wawel,
Sounds like you’re using a really old version of the theme and theme plugin. If you have the latest versions, than most probably there is some JS error on your site OR a caching issue. This problem was fixed more than 2 months ago.
If you give us a link toy some of your products and temporary admin access to your site, we may try to investigate the problem further.
Regards,
Dimitar
December 18, 2020 at 3:28 am #27865
wawel
Participant
This reply has been marked as private.
December 18, 2020 at 2:15 pm #27871
Althemist
Keymaster
Hello wawel,
We are checking this now. Will let you know ASAP and release an update with fix if it turns to be a theme problem.
Regards,
Dimitar
December 18, 2020 at 6:49 pm #27885
wawel
Participant
Great to know. Thank you!
December 28, 2020 at 5:01 pm #27932
Althemist
Keymaster
Hello wawel,
Sorry for the late response. We were under quarantine and then closed for the Christmas holidays.
We have checked your website and there is clearly some problem there, but as you can see on the main demo everything works as expected, so your 1-star review on ThemeForest is totally out of place:
Build Your Burger™
You can see everything works fine on our end. The only possible reason I can think of is if you didn’t upload all new files from the previous theme updates.
Regards,
Althemist
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