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ResolvedMedia file not showing

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • December 3, 2020 at 6:21 pm #27583
    kasun1000
    Participant

    Hi
    my media files (images) not showing. I try to open one mage, after opening that image is not showing in the media section. how to fix that problem
    thanks

    December 4, 2020 at 11:40 am #27597
    Althemist
    Keymaster

    Hello kasun1000,

    This is not theme related. However, if you give is temporary admin access to your site, we may be able to diagnose the problem.

    regards,
    Dimitar

    December 4, 2020 at 11:57 am #27599
    kasun1000
    Participant
    This reply has been marked as private.
    December 4, 2020 at 12:01 pm #27601
    kasun1000
    Participant
    This reply has been marked as private.
    December 7, 2020 at 4:03 pm #27663
    Althemist
    Keymaster

    Hello kasun1000,

    Sorry for the late reply.

    We have checked your website and it looks like there is something wrong with the permissions. All images are throwing 403 (forbidden) error. Most probably something in your servers security settings. I’d suggest contacting your hosting support team.

    Regards,
    Dimitar

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